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Purchase Policy and Procedures

Overview

The following applies when purchasing items from www.jrbell.com.

Items purchased through a 3rd party (for example zazzle.com or crossdaily.com) are subject to their own policies and the following do not apply.

General

An accepted order mean that there is intent to deliver all purchased items within 28 days. Notification will be given as soon as problems arise. If necessary full refunds will be given on any payments received for goods that for whatever reason cannot be delivered.

Note that typically items are shipped within a week of receiving an order. At any time if you have questions or concerns do not hesitate to contact me

Payment
Payment can be made directly by sending a check or money order, or through paypal when using a credit card. Note that full payment is required before items are sent.
Shipping

All items are carefully packaged to minimize the chance of damage. Shipping time is as advertised by the US Post Office - and is typically a few days for destinations in the USA and 1-2 weeks for international destinations.

Note that electronic files and membership confirmations are sent by e-mail typically within 48 hours of receiving an order. Access to material isn't automatic as all purchases require review.

Quality
Every effort is made to ensure maximum quality. If you are not satisfied with the items you receive you may return them within 30 days for a full refund.
Finally
For questions please ask.

All images copyright 1998- John Bell

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